Our Work

You Should Know
Definitions

“Price” means the charges, taxes and disbursements specified by KCC ventilation hygiene specialists Vent-Clenz in either the Quotation or Invoice.

 

“Quotation” means the estimate provided before any Service is carried out. All quotations are based on prices of materials and services at the date of the quotation and are subject to revision in the event of material price increasing between the date of quotation and the date of commencement of work. We reserve the right to amend the quotation at any time although all pricing is guaranteed should the customer pay for the services prior to the service being completed.

 

Parking
Customer must be able to provied parking if no parking is available a charge of £10 for parking will be added if customer fails to provied parking or cost of parking any parking tickets will be charged to the customer.

 

“Services” means the services to be supplied by KCC ventilation hygiene specialists Vent-Clenz to the Customer as specified in the quotation.

 

"Terms and Conditions" means the KCC ventilation hygiene specialists Vent-Clenz Standard Terms and Conditions for the Supply of Goods and Services.

 

"VAT" means UK value added tax. KCC ventilation hygiene specialists Vent-Clenz is registered for VAT and all invoices are subject to VAT.

The Services

KCC ventilation hygiene specialists Vent-Clenz agree to provide the Services to the Customer as agreed beforehand.

 

In carrying out the Services KCC ventilation hygiene specialists Vent-Clenz undertakes to the Customer that it shall use its reasonable endeavors to undertake the Services in accordance with good practice and within the time period agreed between the Parties and at all times exercising reasonable skill and care.

 

Nothing in the Agreement implies that KCC Ventilation Hygiene Specialists Vent-Clenz will provide the Services or services of this type for the Customer exclusively.

 

Should the Service be cancelled by the Customer within 48 hours of the agreed date then KCC Ventilation Hygiene Specialists Vent-Clenz reserves the right to charge a fee of £80.


If the customer fails to turn up to let are engieers in there will be a charge of 80% of the invoice value.

Payment

All payments must be in UK Pounds Sterling.

 

You can pay your invoice by BACS or cheque as set out on your invoice.

 

Please use the name of your business and invoice number as a reference number when paying by BACS or cheque.

 

All cheques should be posted to 3 CLIFTON PLACE BELVEDERE ROAD ILFRACOMBE DEVON, EX34 9JJ, 

 

You are responsible for ensuring full payment is made upon receipt of the invoice.

 

If any sum payable is not paid on or before the due date, we shall be entitled to suspend or cancel the provision of further Services to you and we reserve the right to proceed for legal satisfaction for the payment of the invoice.

 

KCC Ventilation Hygiene Specialists Vent-Clenz reserves the right to charge interest at the rate of 10% per month on accounts that are still outstanding 7 days after date of invoice. We will exercise our statutory rights to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to these terms and conditions.

 

Payment for the Services should be made immediately upon presentation of either an agreed pro-forma invoice or following the completion of the Service, upon presentation of an invoice.

 

If your cheque is returned by the bank as unpaid for any reason, you will be liable for a returned cheque fee of £30.

 

If you have any questions about your invoice, please contact our Accounts Department.